Private Policiy
Privacy Policy – Matcha Kokoro
1. What Information Do We Collect?
When you purchase from Matcha Kokoro, we collect personal details such as your name, address, and email as part of the buying process.
When you browse our store, we automatically receive your device’s IP address, which helps us understand your browser and operating system to improve your experience.
If you opt in, we may send you emails about our products, new releases, or other updates.
2. Consent
How do we obtain your consent?
When you provide your personal information to complete a purchase, verify payment, arrange delivery, or return an order, you are consenting to our collecting and using it for that purpose.
If we request your information for secondary purposes (such as marketing), we will ask for your explicit consent or provide an option to decline.
How do you withdraw consent?
You may withdraw your consent at any time by contacting us at hello@matchakokoro.com.
3. Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Service.
4. Shopify Hosting
Our store is hosted on Shopify Inc., which provides the e-commerce platform allowing us to sell products to you.
-
Your data is securely stored within Shopify’s databases and applications, protected by firewalls.
-
If you pay using a direct payment gateway, your credit card details are encrypted and handled in compliance with PCI-DSS (Payment Card Industry Data Security Standard).
-
Data is only retained as long as necessary to complete the purchase.
For more details, you may review Shopify’s Terms of Service and Privacy Policy.
5. Third-Party Services
Some third-party providers (such as payment gateways) require access to certain personal information for purchase-related services. Each has its own privacy policy, and we encourage you to read them to understand how your data is handled.
If a provider is based in another country, your data may be subject to that jurisdiction’s laws (for example, U.S. laws if processed in the United States).
Once you leave Matcha Kokoro’s website or are redirected to a third-party site, our Privacy Policy no longer applies.
Google Analytics
We use Google Analytics to understand customer interactions and site performance.
6. Security
We follow industry best practices to protect your personal information against misuse, loss, unauthorized access, or disclosure.
-
Credit card data is encrypted with SSL (Secure Socket Layer) and stored with AES-256 encryption.
-
While no method is 100% secure, we comply with PCI-DSS and other industry standards to safeguard your data.
7. Cookies
Matcha Kokoro uses cookies to enhance your browsing experience. Examples include:
-
_session_id– Tracks your session data. -
_shopify_visit– Used internally to track visits (expires after 30 minutes). -
_shopify_uniq– Counts visits per customer (expires daily). -
cart– Stores items in your cart (persistent for 2 weeks). -
storefront_digest– Verifies access if the store is password-protected. -
PREF– Set by Google to track visits.
You may choose to opt out of cookies through your browser settings.
8. Age of Consent
By using our site, you confirm that you are of legal age in your jurisdiction, or that you have given consent for your minor dependents to use this site.
9. Changes to This Policy
We may update this Privacy Policy at any time. Updates take effect immediately upon posting. If significant changes are made, we will notify you here.
If Matcha Kokoro is acquired or merged with another company, your information may be transferred to continue serving you.
10. Contact Information
For questions, access requests, corrections, or complaints, please contact our Privacy Compliance Officer: